Help & FAQ

Our AI provides estimates based on visual analysis and food databases. Accuracy varies depending on photo quality, portion size estimation, and food complexity. It's best used as a general tracking tool rather than precise measurement. For critical dietary needs, consult with a dietitian.

Make sure you've granted camera permissions in your browser settings. For iOS/Safari: Settings > Safari > Camera. For Android/Chrome: Settings > Site Settings > Camera. If problems persist, try refreshing the page or using a different browser.

Yes! Go to the Profile page and click "Add Child" to create profiles for each child. You can switch between profiles using the dropdown in the navigation bar to track meals separately for each child.

Simply take a photo of your food without selecting any child profile. The app will automatically track it under your parent account. You can switch between your data and your children's data using the profile selector.

The World Health Organization (WHO) provides standardized growth charts showing healthy height and weight ranges for children of different ages and genders. Our trends page compares your child's measurements against these standards to help track healthy development.

Go to Settings and click "Export Your Data" to download all your food entries, measurements, and tracking data in JSON format. You can use this for your records or to share with healthcare providers.

Yes. Go to the History page, find the entry you want to modify, and click the edit or delete button. You can update nutritional values, change the date, or remove entries entirely.

No. We do NOT sell, rent, or share your personal data with third parties for marketing purposes. Your data is stored securely in EU-based servers and is only accessible to you. See our Privacy Policy for full details.

After analyzing a food photo, you'll see an option to mark it as a "new food" on the results screen. Select the success level (touched, licked, bite, etc.) and add notes. This helps celebrate progress and track food exposure attempts.

The AI sometimes makes mistakes, especially with mixed dishes or unusual foods. You can manually edit the food description and nutritional values on the results screen before saving. Taking clear, well-lit photos from directly above helps improve accuracy.

The app requires an internet connection for AI analysis of food photos and syncing data. However, if you've installed it as a Progressive Web App (PWA), some cached pages may work offline temporarily.

Visit the Goals page to set custom nutritional targets for yourself or your children. You can track calories, protein, vitamins, minerals, and more. Goals should be set in consultation with your healthcare provider or dietitian.

Achievements celebrate milestones in your food journey, like trying your first new food, reaching 10 foods tried, or exploring different textures. Check the Food Journey page to see your progress and unlock new badges.

Currently, please contact support to request account deletion. All your data will be permanently deleted within 30 days in compliance with GDPR regulations.

No. This app is a tracking tool only and does NOT provide medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals (paediatrician, GP, dietitian) for dietary and health decisions, especially for children with ARFID or other medical conditions.

You can add notes about allergies and dietary restrictions in the child profile and on individual food entries. However, this app does NOT verify or guarantee allergen information. Always verify ingredients yourself and consult your allergist.

Yes! Use the export feature in Settings to download your data, or use the "Print" and "Download" buttons on the Summary and Trends pages to create reports you can share with healthcare providers.

For most children, monthly measurements are sufficient. More frequent measurements (weekly) may be appropriate if working with a healthcare provider on specific growth or nutritional concerns. Avoid daily weighing as normal fluctuations can be misleading.